The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is changing the casino sector by enhancing operational productivity and improving customer encounters. In 2023, a study by Deloitte emphasized that AI technologies could increase revenue by up to 30% for casinos that successfully utilize them. AI is being utilized for diverse applications, including customer service bots, personalized marketing, and fraud identification. One prominent individual in this shift is David Baazov, the ex- CEO of Amaya Gaming, who has been vocalizing about the possibility of AI in gaming. You can follow his perspectives on his Twitter profile.…
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